Account Manager - Enterprise

Build strategic relationships and drive growth across enterprise customer accounts

We are looking for an Enterprise Account Manager to join our Strategic & Enterprise Accounts team, managing a portfolio of key customers and driving revenue growth through strong, long-term partnerships.

This is a commercially focused, customer-facing role where you will own account strategy, maximise value from existing relationships, and identify opportunities for renewal, upsell and expansion. Working across multiple internal teams, you will ensure customers fully understand and benefit from the breadth of the Zellis offering.

This is a home based role, with an expectation to travel to customer sites & Zellis offices as required. 

What you’ll be doing

You will take ownership of a portfolio of enterprise customers, developing tailored account strategies that drive retention and growth.

• Driving revenue through renewals, upsell and expansion across your customer base
• Owning the end-to-end sales process, from opportunity identification through to close
• Building and maintaining strong, long-term relationships with customer stakeholders and internal teams
• Developing and executing account plans aligned to both customer needs and business objectives
• Positioning the full Zellis portfolio through value-led conversations, insight and market knowledge
• Managing pipeline development, lead follow-up and accurate forecasting of revenue
• Collaborating with Managed Services, Pre-Sales, Commercial, Implementation and Support teams to deliver successful outcomes
• Maintaining a strong understanding of market trends, competitive activity and product roadmap

We’re seeking a commercially driven account manager who thrives in a target-led, relationship-focused environment.

You’ll ideally bring:

• Proven experience in account management or sales within HR, payroll or managed services
• A strong track record of achieving revenue targets through renewals and growth
• Experience of value-based selling and developing customer-focused proposals
• Strong commercial awareness, including contract negotiation and deal structuring
• Excellent relationship-building skills, with credibility at all organisational levels
• The ability to work collaboratively across multiple teams to deliver customer success

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

• Unstoppable together.
• Always learning.
• Make it count.
• Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

• A competitive base salary, plus cash car allowance and commission.
• 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension scheme with company contributions up to 8.5%.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.